Phone Network Coverage

by **terrorizer** on Mon Feb 25, 2008 8:29 am

I'm on T-Mobile and my contract is up for renewal in the next few months, and I'm wondering if I should switch networks. My problem is coverage. For example, If I go to indoor gigs I often lose my signal completely where other people seem to be fine. Can anyone recommend a network please?

by **Lev** on Mon Feb 25, 2008 10:49 am

Orange have funny adverts, but their customer service is dreadful.

O2 have shit adverts, but their customer service is brilliant.

3 are hippy bastards.

by **Enter** on Mon Feb 25, 2008 10:52 am

haha my t-mobile doesnt work in north acton area at all, i heard that orange is quite good

by **zykloned** on Mon Feb 25, 2008 11:21 am

depends on your area really innit..
orange is alright, never really had any problems with it,
even the customer service is okay, altho they're always willing to listen, when i owe them money..

by **James** on Mon Feb 25, 2008 11:26 am

I'm on the cheapskate plan - vodafone pay as you go!

by **boovidge** on Mon Feb 25, 2008 1:19 pm

im on 02 and i always seem to have signal when others dont.

Last.fm · by **Craig** on Mon Feb 25, 2008 1:26 pm

Lev - Pulverizer wrote:Orange have funny adverts, but their customer service is dreadful.

Broadband, yes, but contract mobile customer service is pretty decent. My Samsung D900 had a mic problem and I called up on a Saturday afternoon to get it replaced. The guy not only waived the £15 excess on the insurance for me as it was a manufacturer fault but arranged for a courier to swap the handsets the very next day - which was a Sunday. Plus as far as I know it's all UK call centres which is a God-send these days.

Never really had any problems with the mobile customer service. They outsource the broadband stuff to India so it's absolute hell. Enough said.

At the moment I'm on the "Dolphin 30 plan" which gives me unlimited anytime texts to any network and 200 minutes each month - costs £30. Plus every 6 months you can add a new "magic number" which gives you unlimited free calls to that number. Has to be another Orange mobile though.

by **jonny_boy34** on Mon Feb 25, 2008 1:31 pm

I've got a pretty good deal with orange at the moment, but that's because they've let me keep my student contract even though I'm not a student anymore, and given me a bit extra. That's the nice thing when you've been with a network for a while and they'll give you some joy. I don't know if I'd recommend orange to a n00b though, it was only good for me because the student deal was nice. But looking at what they offer now I probably wouldn't choose them. O2 sound quite nice though.

by **thrashduck** on Mon Feb 25, 2008 1:48 pm

I'm still on n00b pay as you go o2, but I don't care. My phone hasn't even got a camera. Bite me.

by **Lev** on Mon Feb 25, 2008 2:14 pm

Craig wrote:
Lev - Pulverizer wrote:Orange have funny adverts, but their customer service is dreadful.

Broadband, yes, but contract mobile customer service is pretty decent. My Samsung D900 had a mic problem and I called up on a Saturday afternoon to get it replaced. The guy not only waived the £15 excess on the insurance for me as it was a manufacturer fault but arranged for a courier to swap the handsets the very next day - which was a Sunday. Plus as far as I know it's all UK call centres which is a God-send these days.

Wow. Well, with my broadband, it exactly the opposite of what you said. Nothing but foreigners who can't speak English telling me they can't do anything. Tosserrrsss.

by **Metal Iain** on Mon Feb 25, 2008 5:12 pm

terrorizer wrote:I'm on T-Mobile and my contract is up for renewal in the next few months, and I'm wondering if I should switch networks. My problem is coverage. For example, If I go to indoor gigs I often lose my signal completely where other people seem to be fine. Can anyone recommend a network please?

EUCH!

Do not get me started on T-Mobile. You cannot get reception in any building and if, like me, you live way out in the Scottish countryside three or four months a year, you have to go without your mobile more or less indefinitely.

I would recommend 02 Online if you use your phone enough to warrant having a contract because after a year or so you can threaten to cancel your contract and they'll beg you to stay. When I did it I got a new phone, 100 free any-time minutes and 500 free texts p/m for £15. I really shouldn't have dropped them...

Last.fm · by **Craig** on Mon Feb 25, 2008 5:17 pm

Lev - Pulverizer wrote:Wow. Well, with my broadband, it exactly the opposite of what you said. Nothing but foreigners who can't speak English telling me they can't do anything. Tosserrrsss.

Yeah I was actually agreeing with you on the broadband customer service - it's complete shit. We've got a line rated - so Orange keep telling me - at 6Mbps, but we can never get speeds upwards of 512Kbps unless it's 4am in the morning. I've raised two line tests, and they still refuse to do anything about it. Stupid Indian fuckers. :evil:

by **Immortalicide** on Mon Feb 25, 2008 6:14 pm

I have been with O2 for a few years now and they are fine. £ network coverage is awful!!! Especially round here ian, dont know why they just opened a new shop in burton really!!!!

by **James** on Mon Feb 25, 2008 11:01 pm

Our very own Craig did some customer call centre work last summer for one of the providers (can't remember who) - it would be hilarious if someone got through to him about something

Last.fm · by **Craig** on Tue Feb 26, 2008 12:41 am

James wrote:Our very own Craig did some customer call centre work last summer for one of the providers (can't remember who) - it would be hilarious if someone got through to him about something

it was O2 Insure. I basically took calls from people who wanted to make an insurance claim if they'd dropped it, lost it, had it stolen etc.

Not a bad job by any means but it gets extremely repetitive taking over 50 calls a day and going through the same process - the only thing that actually kept me sane was the good-hearted football banter around the office - in my area we has Liverpool (me), Newcastle, Spurs and Man Utd and elsewhere we had Reading, Chelsea, Arsenal, and a few others.

One rule was that we couldn't take a call from someone who's personally known to us, so if I got a call through and I knew it was one of you, I'd have to transfer it to someone else.

Phone Network Coverage

Phone Network Coverage

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